MRP Done-for-You Library of Best Practices for Responding to Guest Inquiries

When guests reach out, do you ever freeze, unsure how to respond?

This guide is your go-to resource for warm, professional communication across short-, medium-, and long-term rentals. From initial inquiries to move-out messages, you’ll find well-crafted templates that save you time and reduce stress—without sacrificing your personal touch. Show up with clarity and care, even when your plate is full.

What You’ll Receive

• 18 done-for-you guest message templates covering every phase of the guest journey
• Tailored responses for short-, medium-, and long-term stays
• Professional, friendly language that can be personalized to your brand
• Bonus tips to streamline operations and boost guest satisfaction
• Frequently Asked Questions

How do I use it?

You’ll receive a downloadable PDF with copy-and-paste templates for guest messaging. Use it directly or tweak to match your tone—it’s designed for quick communication, even when you’re on the go.

Who is this for?

This guide is for rental owners who want smoother communication and less stress. Whether you manage one listing or multiple, it’ll help you stay consistent, professional, and guest-friendly—without writing from scratch each time.

Manage your guest communication with confidence—this guide makes it easy.

Included in The Jumpstart Program

This resource is one of 11 exclusive bonuses included in The Jumpstart Program. The Jumpstart Program is an all-in-one solution that features expert-led video guidance, step-by-step instructions for using each bonus tool effectively, and access to the members-only Jumpstarters' Club—where you can get your questions answered directly by a member of our team.